National Rail Enquiries Launches ‘Alert Me by WhatsApp’

National Rail Enquiries has launched a new travel information channel, called ‘Alert Me by WhatsApp’, for rail passengers in the UK.

Alert Me by Whatsapp
Alert Me by Whatsapp


This new service uses AI and prediction technology developed by Zipabout and was then integrated with WhatsApp to deliver real-time personalised journey updates for passengers before they depart for the station. This therefore delivers personalised journey information to passengers through a messaging service they already use.