National Rail Enquiries has launched a new travel information channel, called ‘Alert Me by WhatsApp’, for rail passengers in the UK.

Alert Me by Whatsapp

© RDG

This new service uses AI and prediction technology developed by Zipabout and was then integrated with WhatsApp to deliver real-time personalised journey updates for passengers before they depart for the station. This therefore delivers personalised journey information to passengers through a messaging service they already use.
source= https://railway-news.com/national-rail-enquiries-launches-alert-me-by-whatsapp/